Shipping policy

We aim to provide fast and reliable shipping for all your orders.

Carriers
We ship all orders with PostNord using traceable delivery, so you can follow your package every step of the way.

Processing times
Orders are typically processed within 1–2 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day.

Shipping times
Delivery within Sweden usually takes 2–5 business days from the time your order is shipped. Please note that these are estimated delivery times and may vary due to factors outside our control, such as weather conditions or delays with the shipping carrier.

Holiday orders
If you wish to receive your order in time for holidays like Christmas, we recommend placing your order at least 14 business days in advance to allow for processing and delivery. We cannot guarantee timely delivery for orders placed closer to the holiday.

Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number and a link to track your package.

Shipping fees
Shipping costs are calculated at checkout and depend on your order’s size, weight, and destination. We have free shipping for orders that are delivered in Sweden. Any applicable shipping charges will be clearly displayed before you complete your purchase.

Delivery issues
We are not responsible for delays caused by the carrier, incorrect or incomplete shipping addresses provided by the customer, or customs delays. If you experience any issues with your delivery or if your package appears lost, please contact us immediately at order@deepskiprotection.com so we can assist you.

Damaged packages
If your package arrives damaged, please contact us within 48 hours of delivery at order@deepskiprotection.com with photos of the damage so we can work to resolve the issue.

Address accuracy
Please double-check your shipping address before completing your order. We cannot be held responsible for packages delivered to an incorrect address provided at checkout.

Questions
For any questions regarding shipping, feel free to contact us at contact@deepskiprotection.com.